THE NEXT SKILL ACADEMY
LEGAL AND POLICY INFORMATION
Operated by Kristof Kolodzinski, trading as The Next Skill Academy, a sole trader established in Ireland.
Contact: through the contact form on our Website | Park Road, Rush, Co. Dublin, Ireland
Effective date: 1 July 2026 | Last reviewed: 1 July 2026
This page contains:
Part A — Terms and Conditions
Part B — Privacy and Cookie Policy
Part C — Refund and Cancellation Policy
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PART A — TERMS AND CONDITIONS
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1. INTRODUCTION AND ACCEPTANCE
These Terms and Conditions (Terms) govern the purchase and use of downloadable digital products sold through https://www.thenextskillacademy.com (Website). The Website is operated by Kristof Kolodzinski, trading as The Next Skill Academy, a sole trader established in Ireland (we, us or our).
By placing an order you confirm that you have read and agree to these Terms. Browsing the Website does not by itself create a contract. A contract is formed only as described in section 7.
If you buy mainly for purposes outside your trade, business, craft or profession, you are a Consumer and mandatory consumer protections apply. If you buy wholly or mainly for business or professional purposes, you are a Business Customer. Some provisions apply differently to each.
2. TRADER IDENTITY AND CONTACT DETAILS
Legal name: Kristof Kolodzinski
Trading name: The Next Skill Academy
Legal status: Sole trader established in Ireland
Business address: Park Road, Rush, Co. Dublin, Ireland [INSERT EIRCODE IF AVAILABLE]
Contact: through the contact form on the Website, or by post to the address above
You may use these contact routes for questions about an order, delivery, access, cancellation, faults, complaints or licensing.
3. DEFINITIONS
Business Customer: a Customer acting wholly or mainly for purposes connected with a trade, business, craft or profession.
Consumer: an individual acting wholly or mainly for purposes outside that individual's trade, business, craft or profession.
Customer or you: the person who places an Order.
Digital Product: digital content supplied electronically, including a downloadable PDF, playbook, guide, workbook or toolkit.
Download access: a link or other electronic means made available to access or download a Digital Product.
Individual Licence: the limited licence granted to one purchaser under section 11.
Order: your request to purchase a Digital Product through the Website.
Team or Organisation Licence: a separate written licence allowing use by more than one person or wider internal use.
4. SCOPE
These Terms apply to downloadable Digital Products sold through the Website. Separate written terms may apply to Team or Organisation Licences, facilitated delivery, consultancy, advisory work, bespoke training, speaking, guest lectures, workshops or coaching. Unless we expressly agree otherwise in writing, buying an Individual Licence does not include any of those services or rights.
5. PRODUCT INFORMATION AND TECHNICAL REQUIREMENTS
The main characteristics, format, edition, included material, price and licence type of each Digital Product are described on its product page. Please review that information before ordering. Each Digital Product is a downloadable PDF; no physical product is delivered. A compatible PDF reader, a suitable device, internet access and a valid email address are required.
The Digital Product must correspond with its description, any preview made available, and the information provided before purchase. Minor differences in display, pagination, colour or layout caused by devices, screen settings or PDF software do not by themselves make it non-conforming, provided its content and intended functionality are not materially affected.
Please contact us before purchase if you need a specific accessibility feature, file format or compatibility that is not stated on the product page.
6. PRICES AND VAT
Prices are shown in euro. The total amount payable is shown before you place the Order. We are not currently registered for VAT, so no VAT is added to the price and no VAT number is shown. If our VAT status changes, prices and receipts will show VAT where legally required. We do not charge delivery fees for a Digital Product. You are responsible for your own internet, device, software and banking costs.
7. ORDERS AND FORMATION OF THE CONTRACT
The checkout lets you review the Digital Product, price, your details, payment method and required consents before ordering. You are responsible for checking the information is accurate.
Your Order is an offer to buy. We accept the Order, and the contract is formed, when payment is confirmed and we make the Digital Product, or a means of accessing or downloading it, available to you on the confirmation page, by email or by another method stated at checkout.
An automated acknowledgement of receipt does not amount to acceptance if payment has failed, the product is unavailable, there is an obvious pricing or description error, or we reasonably suspect fraud. If we cannot accept an Order we will notify you and refund any payment taken. We may correct an obvious pricing or technical error before accepting an Order. We will not cancel a concluded Consumer contract merely because we later consider the agreed price commercially unattractive.
8. PAYMENT
You may pay using the methods shown at checkout. Do not send payment to any account or method not shown in the official checkout. Access may be withheld until payment is authorised. Failed, reversed, charged-back or unauthorised payments may result in suspension of access and reasonable recovery action, subject to your right to dispute an incorrect charge. A receipt is issued after payment. A VAT invoice will be issued only if and when we are VAT-registered and legally required to provide one.
9. DIGITAL DELIVERY AND ACCESS
Download access is normally made available shortly after payment confirmation, on the confirmation page, by email, or both. You must provide an accurate email address and keep access to it; please check spam or junk folders. If you have not received access within one hour of payment confirmation, contact us with your Order number and the email used at checkout.
Download access may be subject to expiry or download limits as stated at checkout or in the delivery email; please download and keep your copy promptly. We do not promise permanent cloud access unless the product page says so. This does not reduce our duty to supply the Digital Product or your remedies if it is not supplied, is inaccessible, corrupted or otherwise non-conforming.
10. YOUR CANCELLATION RIGHTS AND IMMEDIATE SUPPLY
10.1 The 14-day right. As a Consumer buying at a distance, you normally have 14 days from the day the contract is concluded to cancel without giving a reason, unless a statutory exception applies or the right has been validly lost under 10.2. To cancel while the right exists, tell us through the contact form on the Website or by post to the address in section 2. You may use the model cancellation form in the Appendix, but you do not have to.
10.2 Immediate supply and loss of the right. Our Digital Products are supplied immediately by download. The law lets you lose the 14-day change-of-mind right, but only where all three of the following happen: (a) you give prior express consent for supply to begin before the 14-day period ends; (b) you acknowledge that you will lose the right to cancel once supply begins; and (c) we give you confirmation of that consent and acknowledgement on a durable medium (normally by email) before or at the time supply begins.
You give consent (a) and acknowledgement (b) by ticking the separate, required, not-pre-selected consent box at checkout. Ticking the general Terms box is not enough on its own. Supply begins when the Digital Product, or a means of accessing or downloading it, is first made available to you. When all three conditions are met and supply has begun, your change-of-mind right to cancel ends.
10.3 If the conditions are not met. If the required consent, acknowledgement or durable-medium confirmation was not properly obtained or provided, we will not treat your change-of-mind right as lost, and we will not charge you for supply during the cancellation period to the extent the law prohibits.
10.4 Your statutory rights always remain. Losing the change-of-mind right does not remove your legal rights where the Digital Product is not supplied, is inaccessible or corrupted, is materially different from its description, or otherwise does not conform with the contract. Those rights are dealt with in sections 18 and 19.
10.5 Refund after a valid cancellation. Where you validly cancel before the right is lost, we will refund all payments due without undue delay and no later than 14 days after you tell us, using the same payment method, with no cancellation fee.
11. INDIVIDUAL PURCHASER LICENCE
Copyright and all other intellectual-property rights in the Digital Product remain with us or the relevant rights owner. Buying it does not transfer ownership of those rights. Subject to payment and to these Terms, we grant the purchaser a limited, non-exclusive, non-transferable Individual Licence to: use the Digital Product for the purchaser's own professional learning and reference; apply its concepts and methods within the purchaser's own work; and quote brief extracts with clear attribution, where lawful and proportionate.
The Individual Licence is for one purchaser only. It may be terminated for a material and unremedied breach, after reasonable notice where appropriate. Termination does not remove statutory consumer rights or liabilities that arose before it.
12. PROHIBITED USES
Unless we give prior written permission or a separate licence, you must not: share, forward, publish, distribute or make the complete Digital Product available to another person; upload it to a shared drive, intranet, learning platform, document library or similar shared environment; allow more than one person to use one Individual Licence; sell, rent, sublicense or commercially redistribute it; translate, materially adapt or create a substantially derivative commercial product from it; reproduce it for organisation-wide training, facilitation or learning delivery; remove copyright, attribution, trade mark or licence notices; systematically extract, scrape or republish substantial parts of it; or use it, or substantial parts of it, to train or populate a commercial artificial-intelligence model or content repository without written permission, except where the law does not permit this restriction.
Nothing here prevents lawful quotation, fair dealing, statutory exceptions or uses that cannot legally be restricted.
13. TEAM AND ORGANISATION LICENCES
Use by more than one person, wider internal distribution, uploading to shared systems, or reproduction for internal training requires a separate Team or Organisation Licence. Scope, price, duration and permitted uses are agreed separately in writing. Buying one Individual Licence does not create organisation-wide rights, even where bought with an employer's funds or email. Enquire through the contact details in section 2 or the enquiry form on the Website.
14. EDITIONS, UPDATES AND SEPARATE PRODUCTS
You receive the version identified on the product page and in your Order at the time of purchase. Unless the product page states otherwise, your purchase does not include future editions, substantially expanded editions, sector-specific editions or separate products. Where a product page states an update entitlement, that stated entitlement applies. Any separate implementation pack, editable materials, facilitation or advisory service is a separate product and is not included unless separately agreed. This section does not let us charge for or withhold a correction, replacement or other remedy needed to make a Digital Product conform with the contract or the law.
15. INTELLECTUAL PROPERTY
The Digital Product may include original text, diagrams, frameworks, layouts, branding and other protected material, including The Next Skill Academy name, marks and frameworks. References, quotations and third-party research remain the property of their owners. We do not claim ownership of legislation, public-domain material, third-party research or ideas not protected by copyright. Material infringement may lead to suspension or termination of the licence and other remedies available by law.
16. ACCURACY, PROFESSIONAL USE AND DISCLAIMER
The Digital Product provides research-informed educational and implementation guidance. It is not legal, tax, regulatory, procurement, financial, medical or compliance advice. You are responsible for applying professional judgement, checking current requirements, obtaining specialist advice where appropriate, and deciding whether a method suits your organisation, sector and risk environment. We do not guarantee a particular financial, operational, organisational, regulatory or career outcome. Nothing here excludes responsibility for a false product description, lack of conformity, fraud, negligence, or any liability that cannot lawfully be excluded.
17. YOUR RESPONSIBILITIES
You agree to provide accurate contact and payment information, keep access to the email used for the Order, review the technical requirements before purchase, keep your download and file secure, use the Digital Product only within the licence, and contact us promptly about any supply, access, corruption or conformity problem. These responsibilities do not transfer our statutory obligations to you or reduce any mandatory right or remedy.
18. FAULTY, INACCESSIBLE OR NON-CONFORMING DIGITAL CONTENT
We are responsible for supplying the Digital Product in line with the contract and for ensuring it conforms with its description, quality, functionality and compatibility. Contact us if it is not supplied, the download fails, the file is corrupted, the wrong file is delivered, or the content is materially different from its description. Where required by law we will bring it into conformity free of charge, within a reasonable time and without significant inconvenience, for example by restoring access, sending a replacement link, replacing the file or correcting the content. Depending on the circumstances you may be entitled to a price reduction or to end the contract and receive a refund, including where supply fails after a further request, a serious lack of conformity justifies an immediate remedy, or a reasonable attempt to fix the problem fails. Any refund due is made without undue delay, normally to the original payment method and with no fee.
19. REFUNDS
We do not operate a blanket "no refunds" rule. Requests are assessed under separate categories: change-of-mind cancellation while the statutory right still exists; loss of that right after valid immediate-supply consent and the start of supply; statutory remedies for failure to supply or non-conforming content; duplicate payments or payment errors; unauthorised transactions; and any goodwill refund we choose to offer without creating an ongoing obligation. Downloading the Digital Product does not remove statutory remedies for a fault or lack of conformity.
20. WEBSITE AVAILABILITY
The Website, payment, email and file hosting may occasionally be interrupted by maintenance, technical faults, security incidents or third-party problems. We will use reasonable efforts to restore access and supply a purchased Digital Product. Temporary unavailability does not remove our duty to supply or your remedies if supply does not occur as agreed.
21. LIMITATION OF LIABILITY
21.1 Consumers. Nothing in these Terms excludes or limits any liability or remedy that cannot lawfully be excluded or limited, including mandatory consumer rights, liability for fraud, or liability for death or personal injury caused by negligence. Subject to that, we are responsible for loss or damage that is a reasonably foreseeable result of our breach or failure to use reasonable care and skill, and not for loss that was not reasonably foreseeable, was outside our control, or results from use outside the stated purpose or licence, except where the law provides otherwise.
21.2 Business Customers. For Business Customers only, and to the maximum extent permitted by law, we are not liable for indirect or consequential loss, or loss of profit, revenue, business, anticipated savings, goodwill or opportunity. For Business Customers only, our total contractual liability connected with a Digital Product is limited to the amount paid for it. This cap does not apply to fraud, wilful misconduct, death or personal injury caused by negligence, our lack of right to supply, or any liability that cannot lawfully be limited.
22. BUSINESS-CUSTOMER INDEMNITY
This section applies only to Business Customers. You will reimburse us for direct losses, reasonable legal costs and third-party claims arising from your deliberate or reckless unauthorised redistribution, resale or material infringement of the Digital Product, but only to the extent those losses were reasonably foreseeable and caused by that breach. No indemnity applies to Consumers. This section does not apply to loss caused by our breach, negligence or lack of right to supply.
23. DATA PROTECTION
We process personal data in line with our Privacy Policy (Part B below) and applicable data-protection law. Payment-card data is handled by the payment provider, not stored in full by us. We keep order, payment, consent, receipt and correspondence records where needed for the contract, accounting, tax, fraud prevention and legal compliance. Marketing consent is separate from accepting these Terms or buying a Digital Product.
24. COMMUNICATIONS AND DURABLE-MEDIUM CONFIRMATION
We may send contractual communications to the email used for the Order; please keep the order confirmation, consent confirmation, receipt and download email. For an immediate-supply Digital Product, the order confirmation will confirm your prior express consent to supply beginning during the cancellation period and your acknowledgement that the change-of-mind right is lost when supply begins, provided on a durable medium before or at the time supply begins. A communication is treated as received when it reaches the email address you provided. Tell us promptly if your email changes or a contractual email has not arrived.
25. COMPLAINTS
Please send complaints through the contact form on the Website, or by post to the address in section 2, with your name, Order number, a clear description and the remedy you seek. We aim to acknowledge within 5 business days and give a substantive response within 15 business days. The Competition and Consumer Protection Commission provides consumer information but is not an alternative dispute resolution (ADR) body. We are not currently committed or obliged to use a specific ADR body; if that changes we will provide the required details.
26. CONSUMERS IN OTHER COUNTRIES
These Terms are governed by Irish law. If you are a Consumer habitually resident in another country and we direct our activities there, this choice of law does not deprive you of mandatory consumer protections available under the law of your habitual residence.
27. GOVERNING LAW AND JURISDICTION
For Consumers, Irish law governs the contract, subject to section 26 and any mandatory protections; nothing requires a Consumer to bring a claim only in Ireland where the law gives another right. For Business Customers, the contract and any non-contractual dispute are governed by Irish law and the courts of Ireland have exclusive jurisdiction, unless we agree otherwise in writing.
28. CHANGES, SEVERABILITY, WAIVER, ENTIRE AGREEMENT
The Terms applying to an Order are the version accepted when the Order was placed. We may revise the Terms for future Orders by publishing a new dated version; a later revision does not retrospectively change a completed contract unless required by law, beneficial to the Customer without disadvantage, or expressly agreed. If a provision is found unlawful or unenforceable, it is modified or removed only to the minimum extent necessary and the rest continues where possible. A delay in enforcing a right is not a waiver. For Business Customers, these Terms, the product page and the Order confirmation are the entire agreement about the Digital Product, except for fraud. For Consumers, this does not exclude pre-contract information or rights that form part of the contract or cannot lawfully be excluded.
APPENDIX — MODEL CANCELLATION FORM
Complete and return this form only to cancel while a cancellation right still exists. You may instead send any other clear statement of your decision to cancel.
To: Kristof Kolodzinski, trading as The Next Skill Academy, Park Road, Rush, Co. Dublin, Ireland (or via the contact form on the Website)
I/We hereby cancel my/our contract for the supply of the following digital content:
Digital Product: ____________________
Order number: ____________________
Ordered on: ____________________
Name of Consumer(s): ____________________
Address of Consumer(s): ____________________
Date: ____________________
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PART B — PRIVACY AND COOKIE POLICY
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This policy explains what personal data we collect when you use https://www.thenextskillacademy.com and buy our digital products, why we collect it, and your rights. We collect as little personal data as we reasonably can.
1. WHO WE ARE (DATA CONTROLLER)
Kristof Kolodzinski, trading as The Next Skill Academy, Park Road, Rush, Co. Dublin, Ireland. Contact for any privacy matter: through the contact form on the Website, or by post to the address above.
2. WHAT WE COLLECT AND WHY
Email, first name, last name: to take your order, send the order confirmation, deliver the download and provide support. Legal basis: performance of the contract.
Country and limited billing information: to process payment and meet tax-location rules. Legal basis: contract and legal obligation.
Payment details: taken and processed by our payment provider; we do not store full card data. Legal basis: contract.
Immediate-supply consent record: to evidence your consent and acknowledgement as the law requires. Legal basis: legal obligation.
Order, receipt and correspondence records: accounting, tax, fraud prevention and handling any dispute. Legal basis: legal obligation and legitimate interests.
Newsletter email (if you subscribe): only if you choose to subscribe. Legal basis: consent.
Website usage and analytics: to understand site use and improve it, where analytics cookies are enabled. Legal basis: consent.
3. WHO PROCESSES YOUR DATA FOR US
We use trusted providers who process data on our behalf: Wix (website hosting, store, checkout and email), our payment provider(s) enabled at checkout (for example Wix Payments, Stripe or PayPal), and any analytics tool we enable. These providers act under their own terms and data-protection commitments. We do not sell your personal data.
4. INTERNATIONAL TRANSFERS
Some providers may process data outside the European Economic Area. Where they do, they are required to protect it using an approved safeguard such as an adequacy decision or standard contractual clauses.
5. HOW LONG WE KEEP IT
We keep order, payment, consent and receipt records for as long as needed for the contract and for the periods required by Irish tax and accounting law (generally six years). Support correspondence is kept only as long as needed to deal with your query and any follow-up. Newsletter data is kept until you unsubscribe.
6. YOUR RIGHTS
You have the right to access your data, to have inaccurate data corrected, to erasure, to restrict or object to processing, and to data portability, subject to legal limits (for example, we must keep certain records for tax). To exercise any right, contact us through the contact form on the Website. You also have the right to complain to the Data Protection Commission (www.dataprotection.ie), though we would appreciate the chance to resolve your concern first.
7. COOKIES
Our Website uses cookies. Essential cookies are needed for the site, store and checkout to work and cannot be switched off. Analytics or functional cookies are used only where you accept them through the cookie banner, and you can change your choice at any time. Cookies on this Website are managed through Wix. We do not use cookies to sell your data.
8. CHANGES
We may update this policy and will publish a new dated version. Significant changes will be highlighted on the Website.
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PART C — REFUND AND CANCELLATION POLICY
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This is a plain-English summary of how refunds and cancellations work for our digital products. The full detail is in Part A (Terms and Conditions), sections 10, 18 and 19, which prevail if there is any difference.
OUR PRODUCTS ARE INSTANT DIGITAL DOWNLOADS
When you buy a playbook or guide, you get access to download it straight away. Because of that, special rules apply to cancellation.
YOUR 14-DAY RIGHT TO CHANGE YOUR MIND, AND WHEN IT ENDS
Normally, buying online gives you 14 days to cancel for any reason. For instant digital downloads, you can lose that change-of-mind right, but only if you have told us at checkout that you want immediate access and understand you are giving up the right to cancel once the download begins, and we have confirmed this to you by email. If you have not ticked that consent, your 14-day right still applies and we will refund you if you cancel in time.
IF YOU DO NOT WANT TO GIVE UP THE RIGHT
If you do not want to consent to immediate access, do not complete the purchase, and contact us to ask whether delayed access is possible. We cannot promise delayed access is available.
FAULTY, MISSING OR WRONG FILES — YOU ARE ALWAYS COVERED
Giving up the change-of-mind right never affects your legal rights if something is wrong. Contact us and we will put it right if the download does not arrive, the link does not work, the file is corrupted, you receive the wrong file, or the content is materially different from what was described. Depending on the situation you may be entitled to a repair, a replacement, a price reduction or a refund.
OTHER REFUNDS
We will also refund duplicate payments and payment errors, and we may offer a goodwill refund at our discretion. We do not operate a blanket "no refunds" rule.
HOW TO CONTACT US
Contact us through the contact form on the Website with your name, Order number and what you need. We aim to acknowledge within 5 business days and respond fully within 15 business days. Refunds due are made without undue delay to your original payment method, with no fee.
END OF LEGAL AND POLICY INFORMATION